Privacy Policy

This Privacy Statement tells you how we use information that we collect about you through this Corify website operated by Corify Care SL, C/ Doctor Castelo 44, Bajo Izq, 28009 Madrid (Spain), as well as any mobile sites, applications (“apps”), widgets, conferences, events , electronic newsletters, communications or other services (collectively the “Services”) that link to this Privacy Statment. This Privacy Statement does not apply to situations where we have notified you that an alternative privacy statement applies.

This Privacy Statment also does not apply to data processing activities specifically relating to current or former Corify employees or applicants. The relevant Employee Privacy Statement or Applicant Privacy Statement may be requested by contacting corify@corify.es. This website and this Privacy Statement are intended for a European audience.

We intend to deal with your information in a manner that is fair and in line with your expectations and encourage you to read and consider the information provided in this Privacy Statement to confirm that is the case.

What information do we collect about you?

The information we receive, and how we use it, depends on what you do when visiting our website or using our Services. We collect and use non-personal information (information that does not identify you personally) differently to your personal information.

Your personal information

Personal information is information that can specifically identify you, such as your:

first and last name
address, telephone number, e-mail address or other contact information
medical device serial number
personal health information
date of birth or age
social media username or profile
interests and qualifications
IP (Internet Protocol) address when such address is associated with a specific user

We collect personal information about our users in two ways:

when you directly provide information to us, e.g. by entering personal information on certain pages of the website. For example, you may fill out a registration form for a particular service, participate in a survey, or complete a contact form.
using automated means, specifically through cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. For more information about cookies, please click here.

how does corify use personal information?

We may use the information that you have shared with us through this website and relevant Services (other than sensitive information, which is discussed separately below) for the following purposes:

to respond to your requests
to provide the services or information you request
to resolve and track the status of any consumer and/or product or service issues
to manage our relationship with you and facilitate any necessary follow up (e.g. by storing relevant information and preferences for a reasonable amount of time)
to enter into, or perform a contract with you (e.g. in case you wish to order products or services from us)
to enable you to participate in our online communities, including social media and blogs
to contact you with information that might be of interest to you
In other ways to which you consent

Corify may also use your personal information to the extent necessary to achieve the following legitimate interests, so long as compatible with your rights and expectations of privacy:

for analytical purposes in order to research, develop and improve programs, products, services and content
to anonymize your information by removing any personal identifiers (your name, e-mail address, social security number, etc.) so that it may be used for other purposes. In this case, the anonymized information would no longer identify you and may be treated like other non-personal information. For more details please see the relevant section below.
to enforce this Privacy Statement and other rules about your use of this website
to protect our rights or property

Corify also has legal grounds to use your personal information:

as necessary to protect someone’s health, safety or welfare; and
in order to comply with a law or regulation, court order or other legal process

Where required by law, we will ask you to “opt-in” or affirmatively consent to the processing of your personal data for a particular purpose. For example, where the law so requires, we will only send you newsletters if you have subscribed to them.

what is sensitive information?

Some types of personal information are sensitive information. Sensitive information is personal information revealing or relating to your health , genetic or biometric data, your racial or ethnic origin, religious or philosophical beliefs, sex life or sexual orientation, political opinions or trade union membership.

will corify treat sensitive information differently to other personal information?

Corify will only collect and process your sensitive information:

in ways for which you have given your explicit consent
to protect the vital interests of you or another person, in cases where your explicit consent cannot be given or reasonably requested
according to applicable laws which include suitable and specific measures to safeguard your fundamental rights and interests
where the processing is necessary for medical purposes and we are, under the circumstances, under a duty of confidentiality equivalent to the duty of confidentiality of a health professional
to establish, exercise, or defend a legal claim

For example:

We may collect sensitive information directly from you, when you voluntarily provide it to us for a particular purpose (e.g. when you contact us with a question or suggestion about our products and services);
We may also collect sensitive information about patients through healthcare professionals who we work with to provide therapy or technical support for our products or services to you;
We may collect sensitive information as required by the U.S. Food and Drug Administration, European, and other governmental authorities in order to assure safe and effective use of our products and services;
We may collect sensitive information about participants who have explicitly consented to participate in clinical trials, studies, and other research initiatives.

non-personal information

Non-personal information is information that cannot identify you or be tied to you in any way. Therefore the non-personal information that we collect through this website does not identify you as an individual person, and will not be linked to you. It may include information such as the following:

the type of web browser software you use (for example, Internet Explorer)
the name of the domain from which you access the Internet
the Internet address of the website from which you linked directly to our website
the date and time you access our website
which pages you have visited on our website
the search terms you use
the links on which you click

If you visit our website to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information from your computer. This information is collected from your computer’s web browser. If you only read or simply click to download information on our website, we do not collect or learn your name, e-mail address, home address, or any other personal information about you. For more information about how we use cookies to collect information about visitors to our website, please click here.

what does corify do with non-personal information?

We are always looking for ways to better serve you and improve our products, services and website experience. We will use non-personal information from you to make this website more useful to visitors. We may also use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:

create reports for internal use to develop programs, products, services or content
adapt or improve the information or services provided
share or sell information to third parties
provide information on how our site is used, such as “traffic statistics” and “response rates” to third parties

does corify ever share personal information with third parties?

Corify will not share your personal information with a third-party except as described in this Privacy Statement. For example, we may:

use different vendors or suppliers to ship you products that you order on our website. In these cases, we provide the vendor with information to process your order such as your name and mailing address.
use a service provider to administer certain newsletter or informational mailings that you have signed up for, and provide access to your email address for this purpose.
use a third-party application or platform to allow us to manage and keep track of our communications with you.

In all cases we will not share more information than is necessary, and we will not authorize any third parties to keep, disclose or use your information except to provide the requested services in line with the purposes set out above.

Please note that subject to applicable laws, we may disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information may be transferred to the new corporate owner insofar as relevant to the business in question and subject to appropriate safeguards being in place.

In addition, we may use and disclose your personal information to third parties if necessary to:

enforce this Privacy Statement and the other rules about your use of this website
protect our rights or property
protect someone’s health, safety or welfare
comply with a law or regulation, court order or other legal process
investigate or take action in cases of suspected fraud or illegal activities

In addition, please keep in mind that certain areas of our website may be interactive in nature, and allow you to post information that other users can see. If you do not wish to have information viewed publicly, please do not use those sections of the website.

how long will we keep your personal information for?

We will only keep your personal information for so long as necessary to fulfill the purposes for which we are allowed to use them, as set out in this Privacy Statement. For example, if you tell us that you no longer wish to receive a newsletter from us, we will immediately delete your email address from our mailing list.

what happens if the privacy statement changes?

This Privacy Statement was last revised on 10th June, 2019. We may change this Privacy Statement at any time and for any reason. If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made. We encourage you to review this Privacy Statement each time you visit the website.

what about privacy on other websites?

This website may contain links to other websites. Some of those websites may be operated by third parties. This Privacy Statement does not apply to other websites. Therefore whenever you leave this website we recommend that you review the privacy practices that apply to information you provide on other websites. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. Neither are we are responsible for websites operated by third parties or your business dealings with them.

are there special rules about children’s privacy?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 16 without the consent of someone holding parental responsibility. If you think that we have otherwise collected personal information from someone under the age of 16, please contact us.

what about website security?

Security is very important to us. We also understand that security is important to you. We use industry standard measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However no website or email transmission is 100% secure and we encourage you to therefore take special care in deciding what information you send or request via email, and take appropriate precautions such as keeping any usernames and passwords you use confidential.

your rights

At any time, you may exercise your right to access, rectify and, as the case may be, erase, any personal information relating to you, or restrict the processing of your personal information, in compliance with applicable laws.

You also have the right at any time to object, based on your particular situation, to any use or processing of your personal information which we have based on our legitimate interests.

In case we are processing your personal information in an automated manner as part of a service to you or based on your consent then you also have the right to request a copy of your information in a structured, commonly used and machine-readable format (known as the right to “data portability”).

Such requests can be sent to corify@corify.es or in writing to

CORIFY CARE SL

C/ Doctor Castelo 44, Bajo Izq.

28009 Madrid (Spain)

Please note that we may ask you to provide proof of identity (such as a copy of your ID card or passport) before we can comply with your request.

If we have based our collection or use of your personal information on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the above manner.

You may also at any time, free of charge and without having to provide any justification, opt-out of any direct marketing campaigns and request to no longer receive any promotional material as described above.

Our Data Protection Officer may be contacted by email at DPO@corify.es

In case you are not satisfied with our handling of your request you may contact the applicable Data Protection Authority. See further: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

How to contact corify

If you have questions or comments about this Privacy Statement, please Contact Us through our website or via the contact details listed in the Your Rights section above.